Requirements

Status: October 2, 2024

System requirements for Meet on computers

A computer on which Meet is to be used must meet the following requirements:

Supported operating systems

Meet supports the current version and the two previous major versions of these operating systems:

  • Apple macOS
  • Microsoft Windows
  • Chrome OS
  • Ubuntu and other Debian-based Linux distributions

Meet works with the following operating systems on mobile devices:

Meet video conferences in the Gmail app are compatible with the following operating systems:

  • Android 6 or higher
  • iOS 15 or higher

Supported web browsers

You should use the latest version of one of the browsers listed below:

Tip: If your browser does not support Meet video conferencing, you can dial in using the telephone number and PIN, provided you have received them from the meeting organizer.

Access to camera and microphone

Before using Meet, you must allow the program to access your computer’s camera and microphone.

Allow Meet access on first use
  1. Call up the Meet start page in a web browser.
  2. Click on New video conference and thenAllow.
Change settings to allow access

If you are not prompted to allow access or if you have previously blocked access, you can change the settings.

  1. Call up the Meet start page in a web browser.
  2. Click on New meeting.
  3. Click on “Camera blocked” at the top right Inadmissible media.
  4. Click on https://meet.google.com to always allow access to the camera and microphone.
  5. Click on Done. The connection to the video conference is established automatically. If the video conference is not updated, leave it and join it again.

If your computer meets the requirements but you still experience problems with video calls, try these troubleshooting steps.

Alternatively, you can also participate in the video conference on the move using the corresponding app.

Download the mobile app from Google Meet

Android

for the Android operating system

Apple

Download from Apple iTunes Store for iPhone or iPad

Participate in the video conference

You can either conveniently join the video conference via link in Google Calendar, if you use this environment. Or you follow the invitation link that was sent to you via mail or messenger. Both procedures are shown here.

Participate via a Google Calendar appointment

In the calendar you can see your scheduled meetings and join them immediately.

On the web

  1. In Google Calendar, click the appointment you want to attend.
  2. Click on Join Hangouts Meet and in the window that opens, click on Join the meeting.

On mobile devices

  1. Open the appointment in Google Calendar.
  2. Tap the Join video call link.

On the web

  1. Click the meeting link you received via email or text message.
  2. Follow the on-screen instructions to join the meeting.

On mobile devices

Here’s how to participate via the meeting link:

  1. Tap the meeting link you received via email or text message.
  2. Follow the on-screen instructions to join the meeting.


Don’t be shy!

Should there be any problems despite all this, we will be happy to help you by phone. We are also online a few minutes before the official start.

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